Ix Web Hosting Review & Coupon & Discount – IXwebhosting Hosted

Lately, there are few complaint that we saw is regarding to ixwebhosting support, which the user ‘claimed’ the ixwebhosting support team is utsource to Rusia or other asian country. The claim is mentioning the technical support team can’t speak fruent english, or can’t communicate properly. Thats the biggest joke we had ever seen. As a web hosting review entity, we had experience with more than 50 web hosting companies, not to mention communicate with their technical support to get issue solved. Time to time, we encounter foreigner that help us to solve technical problem. They did a great job as well, if they are not good at the job, they won’t stay long at it, thats what we see. We also see talent is seek world wide at everywhere, the best talent is no just next to your house or something, it can be at others countries. If there is foreign people working as technical support, we are fine as long they are able to get issue solved as quick as others do

Furthermore ix web hosting support call centre is located in Kentucky, US

“Our call center is right here, in the US

Out Call Center in KY Hopkinsville, Kentucky; to be exact. We know that normally, just being located in the US wouldn’t be something to brag about, but with all of the complaints concerning support employees having too-low a command of English to help you, let alone greet you properly, we thought we should mention it.“

Ix web hosting had introduced their echat live support services recently. Your website can now offering live chat support & live sales chat. Those website with resales chat have proven increased in sales and traffic conversion. If you are running ecommerce website, or selling product online, live chat will be a very convenient way for customers to contact sales personal and get the right information the fastest way! This will convert visitors into customers right the way!

Ix web hosting online live chat system is now offering at $9.95 per month. Ixwebhosting live chat support system support multiple operators and multiple department. You can compare ix hosting live chat with others live chat system for example from providesupport.com

www.ixwebhostingreview.org is hosted at ixwebhosting with business package. And i can host a maximum of 8 domains/websites here. Today while browing my websites hosted here, i notice that the sites is suddently not available and most likely is server problem or downtime. Website downtime is very common to any hosting provider, and usually its take just few minutes to be available again. But i would like to log this error, and hopefully it can be catched, and prevented in future by support team. Quickly i visited ixwebhosting.com and start a live chat conversation.

Through the five minutes chat, the ixwebhosting live support is been very helpful, honest, and speed in getting the issue solved. I am happy with it. Here is the preview of the converstation with them:

Please wait for a site operator to respond.
You are now chatting with ‘Alena Stotskaya’
Alena Stotskaya: Hello, how may I help you?
you: website down… http://www.ixwebhostingreview.org
Alena Stotskaya: please hod on
Alena Stotskaya: please don’t worry
Alena Stotskaya: wait please
you: ok. just hope this problem can get solved. cause i only check the site per day, and only will inform support when down. hope its not down too often.
Alena Stotskaya: there is a problem with the server
Alena Stotskaya: we fix it
Alena Stotskaya: and our admins do all their best to cope with it as soon as possible
Alena Stotskaya: please be patient
Alena Stotskaya: soon it will work
Alena Stotskaya: we are really sorry for this inconvinience
you: ok. thanks for fixing it fast. thanks.
you: bye
Alena Stotskaya: You are welcome
Alena Stotskaya: Should have any further questions, feel free co contact us at anytime, we are available 24/7.
Alena Stotskaya: have a nice day
Alena Stotskaya: bye

It’s very important that at any issue, you can reach the customer support team at the quickest, and solve the problem on the spot. If this issue is to be solved through emails, i don’t think it will ever get solved, and customer will upsad cause need to resend many emails repeatingly explaining the problem that the hosting support can’t see it at the time.

Experience good customer support from Ixwebhosting

My very personal experience with Ixwebhosting live chat. Today i initiated a live chat session with ixwebhosting support, to ask about email sending limits. As i going to setup a hosting forum at ixwebhosting soon, so this information is a must have.

Ixwebhosting live chat is fast connected, and is using liveperson solution, which is world leading live chat system. In few seconds, and without need to fill in personal information, except only my email address. I was connected to ixwebhosting live support.

Here is the chat conversation that we gone through:

well, have to say that ix web hosting live chat is good and fast in providing support to customer or anyone.

Go to Ixwebhosting

Today i contact with ix webhosting live chat/support  team, to clearify some concern that i have on ixwebhosting hosting plan. The issue had been solved, and i satisfy and happy with the service provided: fast and is what i want.

“IX web hosting is committed to helping our clients with any questions or issues they might face. We provide a range of support options, all free, and all available to you 24 hours a day, 7 days a week!” .. quote from ixwebhosting. com

Contact Ix web hosting by following:

1. Ixwebhosting 24/7 Toll-Free. Call 1-800-385-0450 or 1-270-707-2051 for outside USA.

2. Ixwebhosting Live Chat.

3. Ixwebhosting ticket center. 24 / 7 Technical Assistance.

Go to ixwebhosting. com