Ix web hosting FTP login problem

Ix web hosting review — Fri, 25 May 2007 11:53:35 +0000

At localtime 6pm, 25th May 2007, first time i having ftp downtime. The website still can appear as normal, and wordpress blog are accessible like normal days. However, just the ftp account can not be login/accessible. I am using cuteftp ftp client to make ftp connection. Might be a short downtime, so i waited after 10 minutes, and try to make the ftp connection to ix server again. I got the same ftp problem again. The FTP log as following:

STATUS:> Getting listing “”…
STATUS:> Resolving host name Ixwebhostingforum.com…
STATUS:> Host name Ixwebhostingforum.com resolved: ip = 76.163.44.91.
STATUS:> Connecting to FTP server Ixwebhostingforum.com:21 (ip = 76.163.44.91)…
STATUS:> Socket connected. Waiting for welcome message…
ERROR:> Can’t read from control socket. Socket error = #10054.

Yaisk… this problem still persist. So, quickly i live chat with ix web hosting support and tell them about this problem. OK, my problem got their attention, and after 2 minutes, they reply and said that no problem as their site and they tested it. So, this left one solution, which is the problem is at my side. I try to login from webbrowser to ftp server, still can not connect to server. Frustrated at the beginning, but later i search online for the error message explaination. It lead me to a setting changes on cuteftp software. Change the detect mode to port, and not the auto mode instead. This solved the connected issue. So, the problem is as my side actually.

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Ix web hosting FTP login problem