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Ixwebhosting Live Chat with Support Team

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My very personal experience with Ixwebhosting live chat. Today i initiated a live chat session with ixwebhosting support, to ask about email sending limits. As i going to setup a hosting forum at ixwebhosting soon, so this information is a must have.

Ixwebhosting live chat is fast connected, and is using liveperson solution, which is world leading live chat system. In few seconds, and without need to fill in personal information, except only my email address. I was connected to ixwebhosting live support.

Here is the chat conversation that we gone through:

Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with ‘Evgen Belousov’
Evgen Belousov: Hello, how may I help you?
you: hi. what is the email sending limit per hour?
you: i need to know this, because i setup a forum site. will need to control the email sending limit.
Evgen Belousov: 25 for one SMTP session with equal subject 10 per sec 300 per day 5000 per month
you: meaning i can cc to 25 at once?
Evgen Belousov: yes
you: ok thanks.
Evgen Belousov: You are welcome
Evgen Belousov: Should have any further questions, feel free co contact us at anytime, we are available 24/7.

well, have to say that ix web hosting live chat is good and fast in providing support to customer or anyone. :)

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