At localtime 6pm, 25th May 2007, first time i having ftp downtime. The website still can appear as normal, and wordpress blog are accessible like normal days. However, just the ftp account can not be login/accessible. I am using cuteftp ftp client to make ftp connection. Might be a short downtime, so i waited after 10 minutes, and try to make the ftp connection to ix server again. I got the same ftp problem again. The FTP log as following:
STATUS:> Getting listing “”…
STATUS:> Resolving host name Ixwebhostingforum.com…
STATUS:> Host name Ixwebhostingforum.com resolved: ip = 76.163.44.91.
STATUS:> Connecting to FTP server Ixwebhostingforum.com:21 (ip = 76.163.44.91)…
STATUS:> Socket connected. Waiting for welcome message…
ERROR:> Can’t read from control socket. Socket error = #10054.
Yaisk… this problem still persist. So, quickly i live chat with ix web hosting support and tell them about this problem. OK, my problem got their attention, and after 2 minutes, they reply and said that no problem as their site and they tested it. So, this left one solution, which is the problem is at my side. I try to login from webbrowser to ftp server, still can not connect to server. Frustrated at the beginning, but later i search online for the error message explaination. It lead me to a setting changes on cuteftp software. Change the detect mode to port, and not the auto mode instead. This solved the connected issue. So, the problem is as my side actually.
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One Response to “Ix web hosting FTP login problem”
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March 18th, 2009 at 10:33 pm
Make sure the password that you are using is correct. Generally one might be able to have some typos. Double check the user and password. also you might try going to the main panel in Ix and logging and viewing your ftp details.
Hope this helps.
Jp