Ix web hosting had introduced their echat live support services recently. Your website can now offering live chat support & live sales chat. Those website with resales chat have proven increased in sales and traffic conversion. If you are running ecommerce website, or selling product online, live chat will be a very convenient way for customers to contact sales personal and get the right information the fastest way! This will convert visitors into customers right the way!
Ix web hosting online live chat system is now offering at $9.95 per month. Ixwebhosting live chat support system support multiple operators and multiple department. You can compare ix hosting live chat with others live chat system for example from providesupport.com
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February 25th, 2009 at 11:22 pm
I can not log on to my webpage at IX to post updates. What am I doing wrong? This is my third request for help and I have received NO response nor have I received confirmation that you received my email.
Here’s the IX response using SmartFTP client:
[23:16:17] SmartFTP v3.0.1016.10
[23:16:37] Resolving host name “k4vb.com”
[23:16:38] Connecting to 71.18.188.178 Port: 21
[23:16:38] Connected to k4vb.com.
[23:16:38] 220 ProFTPD 1.3.2 Server (Main FTP Server) [71.18.188.178]
[23:16:38] USER k4vbwa4b
[23:16:39] 331 Password required for k4vbwa4b
[23:16:39] PASS (hidden)
[23:16:39] 530 Login incorrect.
[23:16:39] Active Help: http://www.smartftp.com/support/kb/51
[23:16:39] QUIT
[23:16:39] An existing connection was forcibly closed by the remote host.
[23:16:39] Connect failed. Waiting to retry (30s)…
[23:16:39] Client closed
HELP!
February 26th, 2009 at 1:53 am
hi Bob,
you have to login to ix control panel, and go to the ftp account section to get your password changed. Apply the new password to your smartftp client and try again.
alternatively you can choose ixwebhosting support chat online for quicker help.